Privacy Policy

DublTrubl is operated by Beyzer LLC. This page explains what information we collect, how we use it, how we may share it, and the choices available to you across the website, waitlist, app, matching features, venue suggestions, plan tools, and support channels.

DublTrubl is designed for adults. By using DublTrubl, you understand that we process information related to couple profiles, preferences, suggested matches, planned meetups, and support or safety requests so the service can work.

We may collect information you choose to give us, including your name, email address, city or general area, age confirmation, partner or couple details, profile text, preferences, questionnaire answers, ranked activity choices, uploaded couple photos, plan details, support messages, reports, blocks, and feedback.

If you join the waitlist, we may collect your first name, last name, email address, city and state, age confirmation, and related signup details.

We may collect information about how you interact with DublTrubl, such as app screens viewed, feature interactions, match and plan activity, venue suggestion activity, waitlist activity, device and browser information, diagnostics, crash logs, performance data, and security-related records.

If you enable notifications, we may collect and store a device push token so we can send useful app notifications such as match, plan, or account updates.

If you allow location access or provide a city, area, or location preference, we may use that information to show nearby couples, estimate distance, determine market availability, suggest public venues, and improve date-planning features. You can manage device location permissions through your device settings.

If you upload photos, we use them for your couple profile and related app experiences. Do not upload photos you do not have permission to use.

Venue suggestions may use venue names, categories, addresses, coordinates, photos, map links, reservation links, and other venue data supplied by us, third-party providers, or public sources. Venue information can change, and you should confirm details directly with the venue before relying on them.

We use information to operate, maintain, and improve DublTrubl; create and improve couple profiles, matching, ranking, venue suggestions, and plan tools; provide account access; send service and launch updates; respond to support requests; review safety reports; prevent misuse; debug issues; protect users; and understand how the product performs.

We may also use limited information to communicate with you about DublTrubl, including product updates, waitlist updates, account notices, safety notices, and support responses. You can unsubscribe from non-essential emails when an unsubscribe option is provided or by contacting us.

We may share information with service providers that help us operate DublTrubl, such as hosting, database, authentication, analytics, diagnostics, email, maps, venue data, reservation-link, security, and customer-support providers. These providers may process information only as needed to provide services to us.

We may share information if required by law, legal process, or a government request; to protect users, DublTrubl, or the public; to investigate misuse or safety issues; or as part of a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell personal information in the ordinary sense of exchanging it for money. If our practices change in a way that requires additional privacy rights or notices, we will update this policy.

DublTrubl may link to third-party websites or services, including maps, venues, reservation platforms, Apple services, Google services, social platforms, or other external resources. Those services are controlled by their own terms and privacy policies, not this Privacy Policy.

If you report, block, or contact us about another user or a safety concern, we may review the information you submit along with relevant account, profile, match, plan, message, or technical information to understand what happened and take action. We may preserve certain records when needed for safety, legal compliance, dispute resolution, or abuse prevention.

We keep information for as long as reasonably needed to provide DublTrubl, maintain safety and security, resolve disputes, comply with legal obligations, enforce our terms, improve the service, and support legitimate business needs.

You may request account deletion or ask privacy questions by contacting hello@dubltrubl.app. We may need to verify your request before acting. Some information may be retained when required or permitted for legal, safety, security, fraud-prevention, backup, or dispute-resolution purposes.

You can choose what profile details to provide, update information in the app when available, manage device permissions such as location or notifications, unsubscribe from non-essential communications, request deletion, or contact us about privacy questions.

If you are in a jurisdiction that gives you privacy rights, you may have the right to request access, correction, deletion, portability, or other controls over certain personal information. To make a request, contact us at hello@dubltrubl.app.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no website, app, database, or internet transmission is perfectly secure, and we cannot guarantee absolute security.

DublTrubl is intended for adults who are at least 18 years old. We do not knowingly allow people under 18 to use DublTrubl. If you believe someone under 18 has provided information to us, contact us so we can review and take appropriate action.

We may update this policy as DublTrubl changes. If we make material changes, we will update the effective date and may provide additional notice when appropriate. Your continued use of DublTrubl after an update means the updated policy applies.

For privacy questions, data requests, or account deletion requests, contact us at hello@dubltrubl.app.